Data Stewardship & Privacy Policy

Last Updated: February 2026 | Pro104 INC, Carmel, IN

I. The Principle of Data Stewardship

At Pro104 INC, led by Hursel Williams, we believe that "the hand of the diligent maketh rich." This diligence extends to the protection and management of your personal information. We do not view data as a commodity, but as a Sacred Trust. This policy describes our protocols for the collection, use, and safeguarding of your information in alignment with our standards of professional integrity.

II. Information We Manage

While utilizing our technical services, we may collect personally identifiable information to facilitate our stewardship duties, including:

• Identity Data: Full name, business email, and professional phone number.
• Technical Usage Data: IP addresses, browser configurations, and diagnostic signals required for infrastructure optimization.
• Communication Data: Consensual records of SMS (via 317-564-7919) and email interactions.

Communication Consent Protocols

By contacting or texting 317-564-7919, you are consenting to receive technical updates and professional communications. We respect your time and integrity; you may opt-out at any time by replying "STOP". We do not share your contact information with third-party aggregators without explicit consent, except as required for technical service fulfillment or by law.

III. Technical Signals & Cookies

To maintain high-performance infrastructure and Core Web Vital standards, we utilize cookies and beacons. These "Technical Signals" allow us to monitor server integrity, prevent fraudulent access, and optimize the delivery of our Knowledge Assets to your device.

IV. Purpose of Processing

Pro104 INC processes data for the following diligent purposes:

• To maintain and harden the security of our service infrastructure.
• To manage your Service Request and provide customized technical plans.
• To provide security updates and informative communications regarding your contracted assets.

V. Infrastructure Security

The security of your data is paramount. We strive to use enterprise-grade, commercially acceptable means to protect your Personal Data. However, in an evolving digital landscape, no method of transmission is 100% secure. We utilize Atomic ModSecurity and encrypted protocols to mitigate risk and uphold our duty of care.

Questions regarding our Data Stewardship protocols may be directed to:

Hursel Williams, Principal Steward
Pro104 INC | 550 Congressional Blvd, Carmel, IN 46032
Email: hursel@pro104.com